adobe acrobat reader dc slowing computer

Go to Edit (Windows), Adobe Reader / Adobe Acrobat DC (Mac) > Preferences > General > Select Auto-detect for Touch Mode and Scale for screen resolution.Īs I stated in my original post, I'm using the latest version which is 2019.012.20040 and this happens with all PDFs files regardless of size.Go to Edit (Windows), Adobe Reader / Adobe Acrobat DC (Mac) > Preferences > Page Display >Select Single Page Continuous under page layout.Please try the following preference settings and see if that works for you:

Is this a behavior with a particular file or with any PDF file you try to scroll? To know more about the latest version please use the link. What is the version of the application? To check the version please use the help link - Ĭheck for any pending updates and try updating the application to the latest version 0. As described above, you are experiencing issues with Adobe Acrobat DC while scrolling, correct? I have disabled the Show Online storage while opening and saving files, as suggested in other threads to no avail. Having spoken with other macOS users (I work in I.T.), this is not merely an individual user issue but a broader problem plaguing Adobe Acrobat in general. Given the cost of this software, I would really appreciate some help from Adobe's support team, as well as an indication that they are planning on doing something about what is clearly an egregious lack of concern over glaring optimization issues. I am running the latest version of Adobe Acrobat Pro DC and macOS Mojave and have never seen these issues alleviated by two years of updates. My computer is a relatively powerful: 2016 15-inch MacBook Pro connected to an eGPU with Radeon RX 580 and an LG 4K monitor (more than enough power to edit PDFs). I have tried deleting the prefernce files outlined in other topics, which did nothing to alleviate the issue at all. It appears to be very poorly optimized compared to other professional software titles which all run smoothly on macOS: Word, Excel, Pages, Numbers, etc. This happens no matter what the size of the PDF is from less than 1 MB to 10+ MB. For the last two years I have had consistent problems with Acrobat Pro DC being extremely slow/stuttery while scrolling, highlighting, commenting on a document.

Adobe acrobat reader dc slowing computer